How to add a new person in Pipedrive when a new subscription is created in Paddle

Relay.app is an automation tool that lets you automate actions across Pipedrive, Paddle, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the PipedriveGet or add person” action for each PaddleSubscription created” event.
Paddle logoPaddle > Pipedrive
Trigger
Last triggered
Paddle logoSubscription created
Pipedrive logoGet or add person
1

Create your playbook and set the Paddle trigger as "Subscription created"

After creating your playbook, you can proceed to add your trigger. The trigger detects changes in your connected apps and runs your playbook in response.

To set up this playbook, click "Add trigger" and then select "Subscription created" under Paddle. Then, select the necessary details. This will allow your playbook to automatically detect each newly created subscription in the paddle and initiate necessary actions.

If this is your first time using a Paddle integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Get or add person" in Pipedrive automation

Integrate the Pipedrive automation into your playbook to ensure the prompt creation of a new person in Pipedrive when a new subscription has been created in Paddle.

Click the "Add step" button, then locate the "Get or add person" automation for Pipedrive and input the mandatory and relevant details.

If your Pipedrive account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Pipedrive account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the creation of a new Pipedrive person. Once turned on, it will respond to each newly created subscription in Paddle by creating a new person in Pipedrive without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

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