How to automatically create a new issue in Jira when there are changes in a subscription schedule in Paddle

Every playbook starts with a trigger. The trigger detects changes in your connected apps and runs your playbook in response.

Click "Add trigger" and select "Subscription change scheduled" under Paddle. This will allow your playbook to automatically detect the changes in the subscription schedule in Paddle and initiate necessary actions.

If this is your first time using a Paddle integration in Relay.app, a prompt will guide you through the connection process.

Integrate the Jira automation into your playbook to ensure the prompt creation of a new issue in Jira when a subscription schedule is changed in Paddle.

Click the "Add step" button, then locate the "Create issue" automation for Jira and input the mandatory and relevant details.

If your Jira account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your Jira account.

Activating your playbook is the final step to automate the creation of a new issue in Jira. Once turned on, it will respond to subscription schedule changes in Paddle by creating a corresponding issue in Jira without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.