How to automatically send a new message via ClickSend when a subscription is created in Paddle

Relay.app is an automation tool that lets you automate actions across Paddle, ClickSend, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the ClickSendSend text message” action for each PaddleSubscription created” event.
Paddle logoPaddle > ClickSend
Trigger
Last triggered
Paddle logoSubscription created
ClickSend logoSend text message
1

Set the Paddle trigger as "Subscription created"

Every playbook starts with a trigger. The trigger detects changes in your connected apps and runs your playbook in response.

Click "Add trigger" and select "Subscription created" under Paddle. Then, select details such as the subscription type. This will allow your playbook to automatically detect the new subscription created in Paddle and initiate necessary actions.

If this is your first time using a Paddle integration in Relay.app, a prompt will guide you through the connection process.

2

Add the "Send text message" in ClickSend automation

Integrate the ClickSend automation into your playbook to ensure the prompt sending of text messages in ClickSend for each subscription created in Paddle.

Click the "Add step" button, then locate the "Send text message" automation for ClickSend and input the mandatory and relevant details.

If your ClickSend account isn't already connected to Relay.app, you will be prompted to complete that connection. Make sure to allow the necessary permissions for Relay.app to sync with your ClickSend account.

3

Activate your Relay.app playbook

Activating your playbook is the final step to automate the sending of text messages via ClickSend Once turned on, it will respond to each subscription created in Paddle by sending a text message to the subscriber without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are being sent correctly.

More how-to guides featuring Paddle and ClickSend

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